Enjoyed my visit and information from Sara.
Edward Tharp, on GoogleService is great, shows concerns for customers and makes the experience better
James Grimes, on GoogleGreat job! Very helpful and friendly
Jennifer Alvarado, on GoogleThe check up was timely and informative she answered my questions and was helpful on how to use the cleaner and the use of bluetooth.
Paul Wooten, on GoogleI missed my appt earlier in the day. when I came in to reschedule, I was seen anyway. was treated courteously
Mollye Swirsky, on GoogleMy son Jimmy went in to have his ears checked for wax build up and to check his hearing. The ladies were so friendly and did a great job.
Jana B, on GoogleVery understanding about hearing and professional.
Paul Rainwater, on GoogleThe staff are friendly & very helpful. I would recommend New Sound Hearing to anyone that has a hearing problem & is seeking a solution. Ginny spent a lot of time with me & came up with an answer to hopefully solve my problems with hearing aids!
Beverley Teague, on GoogleThe girls at New Sound always make my visits pleasant. They are very friendly and helpful.
Novice Kniffen, on GoogleIt was just great found out every thing I needed to know
James Mcneill, on GoogleGinny was amazing at helping me with my ear buds however I wish I could say the same about the call center. When the call center informed me my technology was ready to pick up, I asked if they could mail them to me as I offered to pay shipping. I was informed that I was the only one that could PICK them up as the office would make sure everything was working properly. I had to take half the day off due to the distance to the shop (I work in Abilene and the office is in San Angelo). I learned once in the office, my husband could have picked them up (he is in San Angelo often). I absolutely enjoy the employees in the office and due wish I was still able to speak with them directly when I have questions or concerns. The call center is impersonal and frankly unaware of the area therefore are only able to give generic answers. Its a sad shame the company chose to take away the customer service once received my office personal that get to know their customers in a way the call center never will.
Cindy Gray, on Google
